How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Mac Enthusiast
Category: Mac
Satisfied Customers: 17908
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Mac Question Here...
Pete is online now

I keep resetting my Apple password ***** then I am asked for

Customer Question

I keep resetting my Apple password ***** then I am asked for the password ***** gain access to icloud and it says it is the wrong password?
Submitted: 3 years ago.
Category: Mac
Expert:  Pete replied 3 years ago.
Hi there,

Are you trying to do this on an iMac, a Macbook, or some other device?
If your email account is linked to the iCloud, then you will need to regain iCloud connectivity first.

If you need further assistance, let me know the exact error messages you are getting.