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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 38580
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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My Apple mini iPad suddenly got a pop-up saying I could be

Resolved Question:

My Apple mini iPad suddenly got a pop-up saying I could be a luckly visitor and win several things from Apple. This has frozen Safari completely and I am unable to access anything. I did not open the message. Thanks
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Hello Magaret! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. On the Apple iPad mini, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

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Please let me know Thank you,

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