Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.
What about the rest of the information?
processor 3.06 GHz Intel core i3 Memory 4GB 1333 MHz DDR3
OK I want you to check some things that may or may not be affecting the situation. It is posted as an Answer because of site rules but it is really just a diagnostic test. So please don't Rate to Finish just Reply to Expert when done.Open Macintosh HD / Applications / Utilities and double click Disk Utility. Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Sorry Mike but I don't know how to Open these files. As I say, I am not very literate having worked on mainframes all my life, never on Mac systems
I have opened finder but can't see these extensions
Extensions?? Go to the Spotlight icon at the upper right of your screen, the magnifying glass, and type in Disk Utility. It should pop up under that then click on it to open. Then Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.
I have managed to get the Disc utilities [I got a Description about five times before I eventually got the action screen] Anyway, I ran the Disk Utility on the 500.11GB drive and got one gren message: the ROOT DIREC seems to be OK. then it says Verifying BOOTCAMP but doesn't end. When the Verify Disk button relights the Repair Disk Permissions button stays non-operative. And no further green message appears. I have run it twive, with the same result except there are now three extra files in BOOTCAMP and three less free clusters. So the instructions you gave can't be completed. Help??
This is my third try to continue the conversation. Each time my typing has been lost and no connection made. PLEASE Acknowledge then I can update the situation which is totally unresolved
Just Root Directory and Bootcamp
Root Ddirectory and Bootcamp
Please give me time to reply when you interupt I lose what I was typing, thanks.... Does Root Directory look like this where Macinstoh HD is located:
Sorry for repeating but the JustAnswer system replaces the conversation with two unrelated screens and I don't know what to do so I'll try to be patient.
I haven't found anything called "Macintosh HD" so I can't answer that question with out more direction. when you mentioned that, earlier, I went to the 500.11 GB WDC entry. If that is the same, then it doesn't have anything like that, as far as I can see. But I don't know what window - or whatever - I am supposed to look in.
I think I've completed that tho it was trial and multi-error work.
Well, Mike. As far as I can tell the speed now is just as when new. Certainly the mouse & keyboard are v quick. The Repair Permissions seemed to take forever and listed a whole screen-full of entries. I wonder what can have caused it all.
Many thanks for your patience and expertise. I'll try to remember the Repair Permissions idea in case I need it in future.
Can I Rate to Finish now? [P.S. it will be five star]