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Hello Michael! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. I'd like to check if you have tried to turn off / on the iPad with the following steps: On the iPad, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, then wait a bit, then check.
Please let me know. Thank you,
Thank you very much all seems ok now thanks to your help
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