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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 36462
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I've recently downloaded ios8 on my I pad 2 and now my camera

Resolved Question:

I've recently downloaded ios8 on my I pad 2 and now my camera is not compatable is there an app I can use
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check the Camera app.

graphic

What exactly happens when you open the Camera app icon? Is there any error or message?

Please reply at the box below. Thank you
Customer: replied 2 years ago.
It says it's only compatible with an I phone
Expert:  Viet - Mac Tech replied 2 years ago.

Did you reboot the iPad with my steps yet?

And you open the app name called Camera right?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.
Are you still there
Expert:  Viet - Mac Tech replied 2 years ago.
Yes, I'm still here. Did you see my previous reply?

Please only reply back to me at the box below on this web page, so I can see your reply. Thank you
Customer: replied 2 years ago.
I have a Samsung app but it no longer works with my camera
Expert:  Viet - Mac Tech replied 2 years ago.
I see. How about the built-in app called Camera? Does it work?

It looks like the Samsung Smart camera app is not compatible with the new iOS version 8 yet, but have you tried to uninstall the Samsung camera app, then download / reinstall it?

https://itunes.apple.com/us/app/samsung-smart-camera-app/id592062781?mt=8

Please let me know. Thank you
Customer: replied 2 years ago.
Yes I've done that Is there a camera that is compatible with ios8
Expert:  Viet - Mac Tech replied 2 years ago.
I'm sorry, it depends on the app update, and Samsung has not updated yet.

Have you also tried the app called Samsung SMART CAMERA NX for iPad?

https://itunes.apple.com/us/app/samsung-smart-camera-nx-for/id530378420?mt=8

Please let me know. Thank you
Customer: replied 2 years ago.
No I haven't done that I don't mind buying another camera as long as it's compatible
Expert:  Viet - Mac Tech replied 2 years ago.
For now, please download and install the app called Samsung SMART CAMERA NX for iPad from App Store and see if it works.

Basically, you want to transfer pictures wirelessly from camera to ipad right? I'm checking . Thank you
Customer: replied 2 years ago.
Yes that's right I could before I downloaded ios8 now I wish I hadn't
Expert:  Viet - Mac Tech replied 2 years ago.

Sorry about that. This is an issue with any new iOS update as manufacturers need time to update their apps in order to make them work with the new iOS version. Usually, you want to wait for the update, and/or check if all your existing apps work with the new iOS first before updating.

I checked and I found that the app Canon CameraWindow work with iOS 8, so you need a compatible Canon camera.

Compatible models:

[Canon Compact Digital Cameras supporting features: 1, 2, 3, 4]
PowerShot G7 X, PowerShot SX60 HS, PowerShot N2, PowerShot G1 X Mark II, PowerShot SX700 HS, PowerShot SX600 HS, PowerShot N100, PowerShot ELPH 340 HS/IXUS 265 HS

[Canon Compact Digital Cameras supporting features: 1, 2, 3]
PowerShot G16, PowerShot S120, PowerShot S200, PowerShot SX510 HS, PowerShot SX280 HS, PowerShot N, PowerShot ELPH 330 HS/IXUS 255 HS, PowerShot ELPH 130 IS/IXUS 140, PowerShot ELPH 120 IS/IXUS 135, PowerShot A3500 IS/PowerShot A3550 IS, PowerShot S110, IXUS 245 HS

[Canon Compact Digital Cameras supporting features: 1, 2]
PowerShot ELPH 530 HS/IXUS 510 HS, PowerShot ELPH 320 HS/IXUS 240 HS

Full details:

https://itunes.apple.com/us/app/canon-camerawindow/id501009725?mt=8

, there, click on ...More to see full information.

Thank you,

Customer: replied 2 years ago.
Thanks are they expensive
Expert:  Viet - Mac Tech replied 2 years ago.
It depends on the model you want. For example, the compatible model PowerShot SX600 HS is £129.00

http://www.amazon.co.uk/PowerShot-SX600-HS-Compact-Digital-Black/dp/B00HPWFFOW/

Thank you
Customer: replied 2 years ago.
Will this definitely work with ios8
Expert:  Viet - Mac Tech replied 2 years ago.
Yes, it will definitely work with iOS 8 as Canon has updated their Canon CameraWindow app to be compatible with iOS 8. Thank you
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 36462
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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