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Freddy M.
Freddy M., IT Technician
Category: Mac
Satisfied Customers: 18398
Experience:  Years of experience.
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I constantly have problems with charging plugs and cables.

Customer Question

I constantly have problems with charging plugs and cables. I have an iPhone 5s and an iPad 2. I like the cables to be longer than 1 m. I get error messages saying "this device not supported" etc. I would like to know definitively which are correct shaped plugs for each device and where I can get longer cables. Thankyou
Submitted: 3 years ago.
Category: Mac
Expert:  Freddy M. replied 3 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
You can use this for the iPhone: Click Here If you do not have one you would want one of these as well for it: Click Here
The iPad uses a different type of cable for one end which you can get here: Click Here

If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
Please note you are rating me only not this site or your Apple devices.
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Customer: replied 3 years ago.
Does ipad need different charging plug
Expert:  Freddy M. replied 3 years ago.
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No the plug should work for both only the cable itself is different.
If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
Please note you are rating me only not this site or your Apple devices.
Freddy M. and other Mac Specialists are ready to help you
Customer: replied 3 years ago.
hi charging cable you recommended does not work with my phone
Expert:  Freddy M. replied 3 years ago.
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It is made for your model which means something else is the proble, what happens when you try that or another cable?
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