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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Hi I get the folioing in Mac Outlook: Microsoft Error Reporting

Resolved Question:

Hi I get the folioing in Mac Outlook:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-10-06 12:00:54 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.4.140807
Crashed Module Name: CarbonCore
Crashed Module Version: 1077.17
Crashed Module Offset: 0x00069514
Blame Module Name: mbukernel
Blame Module Version: 14.4.4.140807
Blame Module Offset: 0x00008be7
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 13
Can you help?
Submitted: 3 years ago.
Category: Mac
Expert:  Mike the Mac Medic replied 3 years ago.
Mike the Mac Medic :

Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.

Customer:

Version 10.9.5

Customer:

Processor: 1.8GHz Intel Core i5

Customer:

Memory: 8GB 1600 MHz DDR3

Mike the Mac Medic :

Restart the computer then immediately hold the Command key and the letter R key together until you see the Apple Logo. This will boot to the Recovery HD partition. When it boots you will see a window called Utilities, select the Disk Utility and then select Continue. Then in Disk Utility select Macintosh HD in the left column and then select Verify Disk on the right. If that is OK in green type then select Repair Permissions. If it is not ok let me know.

Mike the Mac Medic :

Then after restart open Word and go to Help/ Check for Updates

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