Ask a Mac Question, Get an Answer ASAP!
screen goes black with the apple logo in the centre of the screen
Does it show anything else after a couple of minutes or so? What's showing on the iPad's screen now? Thank you,
The screen is blank and looks like ipad is turned off
i have windows pc. I'll try iTunes and get back to you on how it goes.
this message came up on screen while on itunes
Please try again later, or contact customer care.
while iTunes was trying to acrivate my ipad, it switched on and off
What is jailbreaked?
Yes, I have a 3 SIM card in this ipad
still getting the searching... at top left of screen next to wifi symbol.
iPad still not activating. Saying: -
"Your iPad could not be activated because the activation server is temprarily unavailable. Try again later or try using iTunes........"
Now powered off and on.
when the iPad powers up lists languages ..... I selected British English. Then asks me to select my country or region so selected United Kingdom. Then asked to choose a Wi-Fi network so chose my home network. Now says "it will take a few minutes to activate your iPad"
Now powered off and on again.
iTunes is saying it is downloading the software for this iPad and will restore your iPad when complete.
The screen on iPad is blank.
will do, thank you.
message came up on itunes: -
"There was a problem downloading the software for the Ipad. An unknown error occurred (9006).
Make sure your network settings are correct and your network connection is active, or try again later."
how do I disable antivirus/security program?
Thank you. I have done this and will try iTunes again and get back to you.
You're welcome. OK. Please get back to me whenever you can. Thank you.
it took a while to complete. Now got this message:-
"There was a problem downloading the software for the iPad. The disk could not be read from or written to.
Make sure your network settings are correct and your network connection is active or try again later"
I have done this, and will let you know the outcome, thank you
Now have this message:-
"The iPad could not be restored. An unknown error occured (14)"
I have the apple logo on my iPad and a grey coloured line with white for a short part.
I'm sorry, it is strange. Do you have another computer you can try to fix the iPad with?
And/or do you have another USB cable to try?
You're welcome. Great. You never know when something goes wrong with the iPad (or computer), so I recommend to back up. On the iPad, you should go to Settings -> iCloud and sign in / enable iCloud, so that it will back up your data. (For computer, I recommend backing up to an external USB drive.) If you need anything else later, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much for your patience.