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Freddy M.
Freddy M., IT Technician
Category: Mac
Satisfied Customers: 18398
Experience:  Years of experience.
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how do I remove mandiant virus from Mac safari?

Resolved Question:

how do I remove mandiant virus from Mac safari?
Submitted: 2 years ago.
Category: Mac
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Can you explain this a little more please? What exactly is Safari doing?
.
Customer: replied 2 years ago.

It is blocked by an Article 161 Notice.

Expert:  Freddy M. replied 2 years ago.
.
Ok thank you. Let's try resetting Safari and see if that helps.
Open Safari and click on the Safari menu. Then click on Reset Safari.

Unfortunately it is best to check everything here so you may need to re-enter any passwords you had saved.
Check everything and then click on the reset button.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Freddy M., IT Technician
Category: Mac
Satisfied Customers: 18398
Experience: Years of experience.
Freddy M. and other Mac Specialists are ready to help you
Customer: replied 2 years ago.

thank you.

How do I get back to you - say tomorrow?

Expert:  Freddy M. replied 2 years ago.
.
You can get back to me by going to justanswer.co.uk and clicking on my questions at the top of the page. Make sure to come back that way and not post a new question so you do not get charged again. The reset I gave you should only take a minute or two before you will know if it worked.
.
Customer: replied 2 years ago.

thank you

Expert:  Freddy M. replied 2 years ago.
.
You're welcome.
.

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