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Ask Ashik Your Own Question
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11479
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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My mini ipad is locked and will not let me put my 4 number

Customer Question

My mini ipad is locked and will not let me put my 4 number passcode in.
Submitted: 3 years ago.
Category: Mac
Expert:  Ashik replied 3 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What happens when you enter the passcode ? Are you getting any errors ?
Expert:  Ashik replied 3 years ago.
Does your iPad speaks when you touch the screen or numbers ?
Customer: replied 3 years ago.

The screen does not respond at all

Expert:  Ashik replied 3 years ago.
When you double tap on the numbers, does it make any sounds or voices ?
Customer: replied 3 years ago.

No sound at all

Expert:  Ashik replied 3 years ago.
First we can reset your iPad and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.

If that didn't work, then trip press the home button and then restart your iPad.

Please let me know if that didn't work, so we can continue troubleshooting.
Ashik and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Many thanks Ashik

Expert:  Ashik replied 3 years ago.
You're most welcome :)

Have a great day,
Ashik