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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 37458
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have an ipad which tells me my server is not responding how

Resolved Question:

I have an ipad which tells me my server is not responding how can I be reconnected. I am sending this from my laptop but really would like to use my ipad.
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.

Hello Ruth! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

, then please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, then connect to your wi-fi/wireless network name and check.

Please let me know. Thank you.

Viet - Mac Tech and 2 other Mac Specialists are ready to help you
Customer: replied 2 years ago.

I cannot get any program such as safari, email,google et.

Expert:  Viet - Mac Tech replied 2 years ago.

Thank you. Please try: Press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

, then please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, then connect to your wi-fi/wireless network name and check.

Please let me know. Thank you.

Customer: replied 2 years ago.

There is "no general " heading under the settings heading . I cannot find a slide button at the bottom of the ipad. There is an on/off switch top right and another press button on the side at the top which seems to control for the ringer.

Expert:  Viet - Mac Tech replied 2 years ago.
Please click on the image below for the locations of the Power and Home button:


After opening the Settings app icon:
graphic

, then you will see General on the left.

graphic

Please let me know. Thank you
Customer: replied 2 years ago.

have got "general" on the ipad but clicking on it does not bring any response

Expert:  Viet - Mac Tech replied 2 years ago.

Did you do this first: press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit?



Please let me know if there is still any issue. Thank you