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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My Mac seems to be scrambling all the information that I've

Customer Question

My Mac seems to be scrambling all the information that I've stored in folders , and now I can't locate it. Can you help me?
Thank you!
Elizabeth
Submitted: 2 years ago.
Category: Mac
Expert:  Mike the Mac Medic replied 2 years ago.
Mike the Mac Medic :

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:
Version (under Mac OS X)
Processor
Memory

Customer :

version 10.6.8

Customer :

processor: 2.4 GHz Intel Core 2 Duo Memory : 2 GB 1067 MHz DDR3

Mike the Mac Medic :

Open Macintosh HD / Applications / Utilities and double click Disk Utility. Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.

Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.

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