Hi, and welcome! My name is ***** ***** I am excited to get started with you.The 11 messages are indications that their are updates available. If you just want to get rid of the numbers, you can disable it in notifications. To do this, 1. Tap on Settings and Choose Notifications. 2. Scroll down and select App Store. Turn off "Allow Notifications"Updates are very important and contribute to an enhanced user experience. I recommend Setting up your own Apple ID and password ***** you can install updates and download Apps of your choice. To create a free Apple ID, use this link. (It will open up in a new window) https://appleid.apple.com/account . Once you have successfully created your Apple ID, enter it into your iPad. 1. Click on Settings and choose iTunes & App store 2. Tap on your old Apple ID (your son's email) choose Sign Out 3. It will then changed to Sign In. Tap that and enter your newly created Apple ID and PasswordPlease let me know if you run into any issues.