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Michelle
Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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Since yesterday I have been unable to read individual emails

Resolved Question:

Since yesterday I have been unable to read individual emails on my Apple Ipad. They come up in the inbox, but I cant then open and read the body of the message in full. Have I accidently switched something off, have I run out of memory? I am able to open facebook, websites and watch TV programmes as normal.
Submitted: 2 years ago.
Category: Mac
Expert:  Michelle replied 2 years ago.
Michelle :

Hi, and welcome! My name is ***** ***** I am excited to get started with you.

The first step in troubleshooting your issue is to reset your iPad's settings. This will not erase any of your data. To do so,
1. Tap on Settings > General > Reset > Reset All Settings
When your iPad boots back up again, open the mail app

Michelle :

If the above steps do not resolve your issue, please let me know

Customer:

thanks Michelle, it was worth £30. I can now read emails, and have reconnected to Wifi so can use Browser. Is there anything else I should alter in settings?

Michelle :

Yay! I am excited to hear that you are up and running again. Besides making sure your iPad is up to date, there is nothing more for you to do. To check for updates, tap on Settings> General> Software updates. Have a fantastic and safe holidays!

Michelle and other Mac Specialists are ready to help you
Expert:  Michelle replied 2 years ago.
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