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KamilAnwar1
KamilAnwar1, Mac Support Specialist
Category: Mac
Satisfied Customers: 5096
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My Airport router has no Security PW to enable WIFI. Can we

Resolved Question:

My Airport router has no Security PW to enable WIFI. Can we create one or replace it?
Submitted: 2 years ago.
Category: Mac
Expert:  KamilAnwar1 replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question.
Do you mean that the router doesn't have a network key to connect to it?
May i remotely connect to your system to take a look at this issue and help you set one up?
Thanks
Customer: replied 2 years ago.

Yes - but can we do this tomorrow morning or another time that suits you, please?

Expert:  KamilAnwar1 replied 2 years ago.
Yes, not a problem. i will be here tomorrow, just leave me a message and i'll get back to you.
Customer: replied 2 years ago.

Thanks, ***** ***** think probably tomorrow around noon UK time or if you're in US noon your time would be okay.

Expert:  KamilAnwar1 replied 2 years ago.
How about 16:00 - 17:00 UK Time?
Customer: replied 2 years ago.

Yes, thanks - that would be great.

Expert:  KamilAnwar1 replied 2 years ago.
No problem - have a good evening. Take Care
Customer: replied 2 years ago.

Hi Kamil

Are you there? hope you can fix me up with a key for the WIFI today

Expert:  KamilAnwar1 replied 2 years ago.
Hi Margaret
Please click the link below and open the program that is downloaded, called support-logmeinresuce
https://secure.logmeinrescue.com/R?i=2&Code=465619
Thanks
Customer: replied 2 years ago.

I can't download this because you identity can't be confirmed - or so the computer tells me

Expert:  KamilAnwar1 replied 2 years ago.
Okay. Click the link below and download another one, then open it and you will see an id and a pass, type that to me here:
http://download.teamviewer.com/download/TeamViewerQS.dmg
program name: teamviewerqs.dmg
Customer: replied 2 years ago.

ID 180 026 463

PW 9744

Expert:  KamilAnwar1 replied 2 years ago.
The program needs to stay open, it looks like you closed it after opening it once, please re-open and type the password *****
Customer: replied 2 years ago.

Okay Sorry!

Expert:  KamilAnwar1 replied 2 years ago.
Thanks - please open and send me the new password on it
Customer: replied 2 years ago.

ID 180 026 463

PW 1312

Expert:  KamilAnwar1 replied 2 years ago.
please leave the mouse
Expert:  KamilAnwar1 replied 2 years ago.
Issue has been resolved. Thanks
KamilAnwar1 and 3 other Mac Specialists are ready to help you
Customer: replied 2 years ago.

Thanks, Kamil I rated you Excellent - as you were no more problems for now but if there are I'll use the service again.