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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have to change my Pass Word at once

Customer Question

I have to change my Pass Word at once - where can I do that on this iMac?
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What kind of password ***** ***** such as computer's admin login password, email password, wireless password, etc.?

Can you please click on the Apple logo / menu, then click on About this Mac..., then tell me your Mac OS X version, such as 10.6, 10.7, 10.8, etc.?

Do you know your current password?

Please reply at the box below. Thank you
Customer: replied 3 years ago.

My server, BT is solving a problem with my e-mails which I cannot use to receive or send. They have given me a 24 hour. to use , after which I will reset my new Pass Word. I do not understand why I am having to pay for this - I am sure that changing a Pass Word is simple if I could find the right page on my iMac

Hamish XXXXXX

Expert:  Viet - Mac Tech replied 3 years ago.

I'm sorry, I'm not affiliated with BT. I'm an independent computer support technician. Please let me know if you'd like me to continue helping you with this right now. Thank you