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Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Please try this on the iPad: press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
If that does not work, please go to Settings, then Mail, Contacts, Calendar, then add your email account.If all fails, please let me know what email you use, such as Hotmail, Yahoo, Gmail, AOL, etc.Please let me know. Thank you,
None of this implementaions worked.We are using gmail
Can not open apple store!
When pressing the Apple store icon the message is:Cannot Connect to App Store
When press & hold Home and Power the Apple logo appeared.
Settings made and Apple store is now open and updates received but e-mail account no change.
I will have to come back to you in 1 hour if that is OK
Sorry, I'll be offline by then, but you can reply back to me any time, and do not wait for me, then I'll reply/email back to you as soon as possible when I'm back as my computer.If my last suggestion does not work, please see if you can sign in your gmail at the website http://www.gmail.com/; if there is password ***** login issue at that website, please reset your gmail password ***** the website https://www.google.com/accounts/recovery/Please let me know any time. Thank you,
The message which I recive is that the gmail address is alredy added but when I press Mail I only recive this message:
Velcome to mail and then a list of
Awaiting your recomendations
Sorry, go to Settings, then Mail, Contacts, Calendar, then tap on your Gmail account, if it's there, then delete it for now, then go to Settings, then Mail, Contacts, Calendar, then Add account, then select Google option, and enter your gmail account information then check.- If that does not work, delete the gmail account again, if it's still there, but do not add it again, then open App Store app icon, then type/search for Gmail, then download and install the Gmail app, then open the Gmail app, then sign in your gmail email address in the Gmail app, and use the Gmail app for your gmail email.Please let me know. Thank you.