Hello Vanessa! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you tried to restart the iPad this way: Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please let me know. Thank you,
it still doesnt work. icon of apple comes in briefly Then blank again
I'm sorry. Do you also have a windows or mac computer? If yes, do you have the iTunes program installed / working on the computer? And have you tried connecting the iPad to the computer in order to restore / fix it?
Please let me know if there is still any issue. Thank you