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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 37514
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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My iPhone screen is broken, I am insured and desperately need

Customer Question

My iPhone screen is broken, I am insured and desperately need my phone. When can I receive a replacement?
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What company do you have your iPhone insured with?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

I have a contract with EE (formerly Orange)

Expert:  Viet - Mac Tech replied 2 years ago.
So you have your iPhone insured with EE right? Are you looking for EE contact for doing warranty repair for your iPhone? Thank you
Customer: replied 2 years ago.

As I am insured I would like to request a new iPhone 5s

Customer: replied 2 years ago.

How can i phone when my phone doesn't work?

Expert:  Viet - Mac Tech replied 2 years ago.
Sorry, can you use someone else's phone to call? If no, you can visit any EE store; please see locations at
http://storefinder.ee.co.uk/ee/stores.html

Thank you
Customer: replied 2 years ago.

Unfortunately I'm on my own. Can they not correspond online?

Expert:  Viet - Mac Tech replied 2 years ago.

Sorry, I found EE chat option. Please log in your EE account at the website below to chat:
https://my.ee.co.uk/your-account/myee-user-login-dispatch/

http://ee.co.uk/help/getting-started/joining-ee/ee-live-chat

Please let me know. Thank you.

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