Sorry, when you click on the + (plus) button, (then click on Add.. if needed), then do you see the Add printer window with the IP tab at the top, something like:
, then you can enter the printer's IP address and add.
- If needed, disconnect the power cord from the modem/router device for about 5 minutes, then reconnect
, then turn off printer, then disconnect power cord from printer for a couple of minutes, then reconnect, then wait a few minutes, then print the reports page again on the printer to check the IP address
, then add again on the computer with IP option and enter the IP address and add, then check.
When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,