I don't understand your questions other than the model of the printer which is HP Colour printer 2600n.
Where would I look to see if WIFI/ wireless is still showing connected on the printer device?
I don't know if any other device is able to print to the printer and have no means of testing this at the moment as the other mac is at work with my husband.
Hi. the printer is connected to the modem/router with a cable. I think it is a USB cable (i.e. it is not a 'flat, metal' end, but one that looks like a phone cable.
The model of my router is apple (booster) and BT.
Thank you. The cable that looks like like a phone cable (bigger than a phone cable) is called Ethernet cable or network cable.Please do the following on the printer, then let me know the IP address it shows, if any:
Press the < (LEFT arrow) button or > (RIGHT arrow) button until Reports appears in the control panel display and then press Select.
Press the < (LEFT arrow) button or > (RIGHT arrow) button until Config Report appears in the control panel display and then press Select. The configuration Report will print out.
IP address shown on config report is
Thank you. That looks good with the IP address. Please try the following fix:
Please let me know. Thank you,
Thanks, ***** ***** (I had tried all this already, and have just done it again as per your instruction) but the HP printer does not home up as an option to add. Instead, I get "Photosmart B110Senses (FDECAD). I think this is my husbands scanner (?) but oddly, there is no option to 'add' this as the + is not sensitive / active. No printers appear.
So it seems that the printer is still not detected.
Sorry, can you add again, then select the IP option, then enter the ip address:192.168.1.195
(as from the printout)
, then add and check. Thank you.
What do you mean 'add again then select the IP option and enter the IP address - where do I go to select the IP option - there isn't this option on the printer-detection screen? Do I fill it in one of the boxes? In which case, which one?
Sorry, when you click on the + (plus) button, (then click on Add.. if needed), then do you see the Add printer window with the IP tab at the top, something like:
, then you can enter the printer's IP address and add.
- If needed, disconnect the power cord from the modem/router device for about 5 minutes, then reconnect
, then turn off printer, then disconnect power cord from printer for a couple of minutes, then reconnect, then wait a few minutes, then print the reports page again on the printer to check the IP address
, then add again on the computer with IP option and enter the IP address and add, then check.
When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,
Hmm. Well, I did all that, and this time it 'found' the HP printer 1600, but IP address still blank, and 'unable to verity on your network'.
So I filled in the IP 192.168.1.195….but still no joy. Still says 'unable to verify on your network' and does not print.
Sorry, please try:
If needed, try connecting the printer to the computer with a USB printer cable, if you have, then add and test printing.
the option key
the "-" and the (remove printer) button - are two one and the same button?
Where does it say 'Reset Printing system - I don't seem to have a contextual menu?
Hello. Sorry for long silence. I have now resolved the issue - it was a WIFI amplifier issue (that had become unplugged). However, I've paid your bill as you gave me lots of options and were very prompt with your replies. Many thanks.