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When does it ask for the iTunes password ***** your iPad?Does it show an email address when asking for the password? If yes, do you recognize that email address? And do you currently have access to that email address?Please reply at the box below. Thank you,
Great. On your laptop, please do the following:1. Click on the website below:http://iforgot.apple.com/, then enter your work email address, then click on Next, then select the Email authentication option, then click on Next, then check your work email address for a message from Apple, then click on the reset password ***** in that Apple email message and set up a password ***** want2. Once that is done, you can enter that password ***** the iPad.3. Then on the iPad, go to Settings -> iTunes & App Store, then tap on your Apple ID / work email address at the top, then enter password ***** prompted, then select View Apple ID, then tap on your work email address, then change it to your personal email address, then tap on Done.
(Or you can also change your email address at the website http://appleid.apple.com/)When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,
, then at that website, click on iTunes
, then click on iTunes Store
, then click on Account Management
, then click on Lost or forgotten Apple ID password
, then click on Continue if prompted, and select your country if prompted
, then it will give you the option to make a schedule with Apple
More contact info, if you need: