Juliet! Thank you question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you tried this: Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together least 10 seconds, until the Apple logo appears, then wait a bit, then check.When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,
Brilliant thank you very much. Was it something I did that I can avoid in the future?