, and welcome! My name is ***** ***** I am excited to get started with you.So I can better assist you, I will need additional information. Does your Macbook air power on, but will not boot. Or does it not power on at all.
When you connect the power adapter, does an ***** *****ght appear on the adapter?
The first step to troubleshooting your issue is to reset your computers System Management Controller. To do this,
No need to apologize. The Option key is right next to the Command button. It is the second button from the spacebar. The control key is right next to the option key
You were suppose to press the power button again after pressing and holding all 3 keys. Did you press the power button?
Can you try to press and hold only the power button secs
Do you have anything els connected to your computer. What happened before your macbook air decided not to power on? Would you happen to have another charger?
Okay I see that makes more sense. Your issue can either be with the logic board which is the main component of your computer OR with the entire keyboard enclosure which controls the power button.
Are you chatting from another mac?
When you press the power button, does the light on the adapter change indicating that it recognizes the button was pressed?
In this case it appears that your Logic board is the culprit and you will need to take your mac in to get it repaired. Do you know if your mac is still under warranty?
If you only had it couple of months it should still be under the one year warranty if you purchased it at an apple store.
I am not familiar with PC worlds warranty policy. Let me see if I can find out
I just looked them up and it does come with a manufacture warranty but did not specify the time period. If the computer is only 4 months old it is clearly a defect provided it has not been dropped or came in contact with any liquids. Was there anything els I can assist you with today?
You are so very welcome. Have a fantastic rest of your day
Thank you. Bye now