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That is correct
Already done all these - it stalls
I cannot access email while the computer is not working
sure - sorry I didn't give everything. I started out with shift on startup - then went to option on startup, then cmd-option-p-r on startup, cmd-r on startup, finally cmd-s on startup and ran fsck -fy and fsck_hfs -f /dev/disk0s2
Everything disconnected - took power lead out as well. Replaced power lead only and same thing
Yes - but my last backup was 10 days ago, so not a serious problem
Before doing this, is it not possible to get a working OS onto an external drive?
OK - but all my very expensive application software is also on the internal disk. Would there be any chance of recovering anything at all after the re-format
Thanks Richard - I'm not happy about doing the erase. The computer is still under warranty (purchased in July last year), so I think I will go down the warranty route to get a fix
Using Disk Utility, I have transferred all files from my startup drive to an external drive. I am now trying to restore the system from a time machine backup. I'll let you know how I get on