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Pete
Pete, Mac Enthusiast
Category: Mac
Satisfied Customers: 17397
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I use a Mac OSX 10.7.5. Several years ago I had problems

Customer Question

I use a Mac OSX 10.7.5. Several years ago I had problems with accessing Pages so I have managed since with TextEdit. I even took my Mac to Bluewater but the problem reappeared. I am now trying to produce a 16 page booklet so thought I would try Pages again. Yesterday was successful and I completed 2 pages. Today I tried to open yesterdays work but all I found were blank pages but with 507 and 154 words indicated at the bottom left. But the pages were blank !!!!!!! I tried also today to open up a new page to start work with. Yes, it opens up but there is no bar to indicate where to start the adding the text. This is exactly the problem I had before. Is there anyone out there that can help, please ? My landline number is ***** XXXXXX. I would prefer a call to talk through the problem John XXXXX

Submitted: 2 years ago.
Category: Mac
Expert:  Pete replied 2 years ago.
Pete :

Hi John,

Pete :

I am Pete, and I'll be happy to assist with your Pages question.

Pete :

This is a common problem when running Pages on some versions of OS X

Pete :

To resolve it, try deleting all of the cache files in the ~/Libary/Caches folder, & empty the trash.

Pete :

If you get a message that some files are in use, restart the Mac and finish the trash disposal.

Pete :

Then start up Pages and try again :)

JACUSTOMER-r5ljmyco- :

Hi Pete.

Pete :

Hi there

Expert:  Pete replied 2 years ago.
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Customer: replied 2 years ago.

I am not getting anywhere with my problem. I have no idea what and where the Library/Caches folder is. I have emptied trash but that has not

solved the problem.

\ have so far spent over £50 to no avail.

John XXXXX

Expert:  Pete replied 2 years ago.
Hi John,
In the Finder, press Command-Shift-G or click on the Go menu, selecting Go To Folder. In the resulting field, type or paste ~/Library/Caches/ as discussed. This will bring up the folder that contains the user caches.
Once there, delete all of the files and empty the trash.
Customer: replied 2 years ago.

Yesterday I had a download come through I assume from yourself or

JustAnswer. It appears to have solved the problem, thank goodness.

John XXXXX

Expert:  Pete replied 2 years ago.
Hi John,
Glad to hear all is sorted!
Best,
Pete.