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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 37548
Experience:  Apple Computers Specialist
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Hiya I am clicking on a link in my yahoo to watch a live trader(

Customer Question

Hiya
I am clicking on a link in my yahoo to watch a live trader( forex) that I have subscribed to.
I keep getting a message saying loading. Nothing is happening.
What is the issue?
Submitted: 2 years ago.
Category: Mac
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me which internet browser you are using?
Thank you
Customer: replied 2 years ago.

hiya Richard

I am using safari

Expert:  Richard replied 2 years ago.
Thanks
In Safari, click on Safari then Empty Cache.
Then close Safari, open it and try to load the trader again.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please