How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike the Mac Medic Your Own Question

Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8795
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike the Mac Medic is online now

All of a sudden. Mac (Yosimite) advises it has the same IP

Resolved Question:

All of a sudden. Mac (Yosimite) advises it has the same IP address as another device. It doesn't I have checked on my router, refreshed etc and it does NOT. There is no other device with the IP address ending in 100 that it claims there is. I have assigned a manual IP and my router shows this and looking under network preferences It reports Wi-Fi connected with an address of 192.168.1.XXX. BUT on top bar of screen Wifi is disconnected ie the Wi-Fi logo has an exclamation mark in it.. I cannot connect to the internet. There was another Mac on the network that was also reporting that it was in conflict with a device with the same IP address and it also said it was in conflict with a device IP ending in 100. Anyway that MAC is turned completely off to isolate that device form being part of the problem.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike the Mac Medic replied 1 year ago.
Are you sure you have no phones or pads that also use WiFI?
Expert:  Mike the Mac Medic replied 1 year ago.
Unplug the router and/or modem from power and turn off all devices turn on starting with the router/modem and then the Mac
Customer: replied 1 year ago.

OK done all that. same result wifi connected - no Interent connection

Jang on . Just took manual IP assignment off and turned it in to Automatic ... now have an internet connection. After router refresh router still repots it has the same x.x.x.200 IP. Will reboot mac and report.

Right for some reason even with 'Using DHCP' it has still chosen x.x.x.200 as its IP. Is that normal I it will try the last one it had?? I was expecting it to return another?

Anyway got wifi and Internet Connection now. Doe that mean it was another device causing the problem?

Expert:  Mike the Mac Medic replied 1 year ago.
Ok something is using that IP address. You can scan your network with this: http://www.bananaglue.de/
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8795
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Mike the Mac Medic and 4 other Mac Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Mike the Mac Medic

    Mike the Mac Medic

    Mac Support Specialist

    Satisfied Customers:

    5630
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike the Mac Medic's Avatar

    Mike the Mac Medic

    Mac Support Specialist

    Satisfied Customers:

    5630
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Mac Support Specialist

    Satisfied Customers:

    1709
    Over 1.5 year experience working as a Tech Support Agent for Apple iPods and iTunes for US customers.
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Datacommunication Engineer

    Satisfied Customers:

    965
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Specialist

    Satisfied Customers:

    917
    BSc H.Dip Apple Certified Professional
  • http://ww2.justanswer.com/uploads/RI/rickster38/2012-4-2_222958_ComputerMan.64x64.JPG Mac Tech's Avatar

    Mac Tech

    Apple Specialist

    Satisfied Customers:

    884
    7 + Years Supporting Apple Products
  • http://ww2.justanswer.com/uploads/DWCdesignTB/2009-10-27_050610_ProfilePic3.jpg Travis's Avatar

    Travis

    Mac-Trained Product Designer

    Satisfied Customers:

    757
    19+ Years of Mac Experience, BSA in Design and 6 Years of Mac Training from University of Cincinnati
  • http://ww2.justanswer.com/uploads/RO/robgranholm/2011-1-14_191048_headshot.64x64.jpg robgranholm's Avatar

    robgranholm

    Mac Genius

    Satisfied Customers:

    687
    2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.