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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 38323
Experience:  Apple Computers Specialist
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I cannot send emails on my new iPhone

Resolved Question:

I cannot send emails on my new iPhone
Submitted: 2 years ago.
Category: Mac
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you please hold the power and home button on the iPhone for about 10 seconds until the apple logo appears, then release the buttons.
Let the iPhone restart and then try to send an email.
Let me know the results please
Thank you
Customer: replied 2 years ago.

Seems OK Thanks

Expert:  Richard replied 2 years ago.
your most welcome John
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and 3 other Mac Specialists are ready to help you