hi I have a conflict with names showing on my email account. My name is***** The name on the amount was originally Gehan XXXXXXXX. I have managed to change the name on my iCloud, on my computer + on my iPhone. It hasn't worked on my iPad. I have changed the name physically, in settings,but the mail still reads from Gehan XXXXXXXX, and then my email address:***@******.*** any suggestions would be helpful. thanks
Hello Susan! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Where is the wrong name showing on the iPad? Is it in a particular app?Please reply at the box below. Thank you.
no. it shows up on my email address as though it was sent from that name instead of mine. Even though the email address is mine. The name belongs to my friend who bought the pad for me ... its not an unknown name.. yesterday was at the mac store and the iPad had to be reset ... now i have this problem..
can i send you a screen shot?
did you get it?
I just got it. Did you do this:
- Go to Settings -> iCloud -> your account, then edit / change the name there.
- If needed, go to Settings > Mail, Contact, Calendars -> iCloud -> your account, then edit / change the name there.
- If needed, press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
no ...it didn't work ... still reads from Gehan XXXXXXXX
yay! that worked