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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16083
Experience:  Several years of supporting Mac systems.
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I have just bough my first ipad .sadly I have put in the wrong

Resolved Question:

I have just bough my first ipad .sadly I have put in the wrong details and am unable toerase the wrong details. help!
Submitted: 2 years ago.
Category: Mac
Expert:  Jason Jones replied 2 years ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am a licensed network professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask which details were input incorrectly?
I will be standing by.
Thank you,
Jason
Customer: replied 2 years ago.

I think it was my email address and possibly my date of birth

Expert:  Jason Jones replied 2 years ago.
Thank you for the update, Christine.
If you wish, you can reset the iPad and start over new.
May I remote into your system and help you do this? I will remote into a computer that you can plug the iPad into.
There will be no extra charge for this.
Customer: replied 2 years ago.

ok go ahead ihaveconnect

Expert:  Jason Jones replied 2 years ago.
Thank you.
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=76d374a4-70dd-4e58-a694-72f1716b01e9
Customer: replied 2 years ago.

sorry is that stillon this page

Expert:  Jason Jones replied 2 years ago.
Sorry, but I am not sure I am understanding your question.
Are you on the computer right now? You can click the link and run the remote.
Thank you,
Jason
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=76d374a4-70dd-4e58-a694-72f1716b01e9
Expert:  Jason Jones replied 2 years ago.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason
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