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KamilAnwar1
KamilAnwar1, Mac Support Specialist
Category: Mac
Satisfied Customers: 4622
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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The ´keyboard ón ´my macbook áir ís ´giving ´funny ´signs.

Customer Question

the ´keyboard ón ´my macbook áir ís ´giving ´funny ´signs. ég ´the ´space ´bar ´gives ´
apostrophe
when í ´back ´space ít íncreases ´the ´volume
and ´the árrows ´to ´move ´right á ´left ´don't ´work át áll
do ´you ´think ´the ´key ´board ís ´destroyed?
ie ´do í ´need ´to ´buy á ´new ´laptop?
Submitted: 1 year ago.
Category: Mac
Expert:  KamilAnwar1 replied 1 year ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
When did the issue start and did you change keyboard layout or language preferences?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $29 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 1 year ago.

i ´want ´remote

Expert:  KamilAnwar1 replied 1 year ago.
I sent request for remote service. Please accept it then follow steps here to connect with me. Thanks
KamilAnwar1, Mac Support Specialist
Category: Mac
Satisfied Customers: 4622
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
KamilAnwar1 and 2 other Mac Specialists are ready to help you
Expert:  KamilAnwar1 replied 1 year ago.
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=827421
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue' will be downloaded.
Click on the downloaded file and open it.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Customer: replied 1 year ago.

i ám ´sorry, í ám á ´scared ´giving á ´stranger áccess ´to ´my ´lap ´top. Í ´just ´noted ´this ís ´no ´longer an ápple ´site, í ´thought í ´was ón án ápple ´site

Expert:  KamilAnwar1 replied 1 year ago.
First, we are JustAnswer.co.uk with a long history of supporting users and we are BBB A+ rated company. If i connect, you will have the option to disconnect me and you will be able to see what i am doing.
If you do not want me to access, i can instruct here.

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