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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 37865
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I wish to download photos from my Nokia Asha 302 mobile phone

Customer Question

I wish to download photos from my Nokia Asha 302 mobile phone but the Bluetooth link says the service is not supported by iMac
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.? Please try the followings:
- Don't go to the System Preferences -> Bluetooth, but can you please click on the Bluetooth symbol in the menu bar at the top, and pair there and transfer there? References:
http://deviceguides.vodafone.ie/web/nokia-asha-302/change-settings/bluetooth/connect-bluetooth-devices/
http://deviceguides.vodafone.ie/web/nokia-asha-302/change-settings/bluetooth/transfer-files-via-bluetooth/
- If that does not work, can you go to Settings -> Connectivity, then select the option "USB data cable", then option "Mass storage"
, then connect the USB cable from the phone to the computer
, then open Finder, then open the phone device there, then open the folder DCIM / Camera, etc., then you can transfer photos to the computer.
Full instructions:
http://deviceguides.vodafone.ie/web/nokia-asha-302/explore/camera-pictures-and-video-clips/transfer-pictures-and-video-clips-from-phone-to-computer/
When you are available, please reply back at the box below to continues troubleshooting. Thank you,