yes, passcode to unlock screen.
I will be happy for you to do this work but I do not want to loose any info I have on my ipad, can you assure me that no documents will be lost.
This is so upsetting as I have lots of pictures and info on my son who was killed a few years ago, I cannot bear to loose all of this, surely there must be a way of resolving this, even at a cost.
so sad to hear this
I will leave it for now as I cannot bear to loose all the info. Thanks anyway.
Rating obviously poor, but that is not your fault.