BUT ITunes cannot action the restore until my passcode is typed into the ipoad. As I said in my question, this is not possible because the ipad screen is blank and therefore I have no way of typing this code in.
I now have a message saying I need a different ITunes download because the one I have is not compatible with my ipad
thank you Richard
your most welcome
If you need anything else, please let me know
And please remember the service rating of me via either the stars at the top or one of the smiley faces please Janet