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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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There, I backed up my iphone before (on iTunes, on my

Customer Question

Hi there,
I backed up my iphone before (on iTunes, on my MacBook Pro).
Now I'd like to restore the phone but iTunes is asking for a password.
I never set up a password!!
Can't access the backup.
What to do?
there is quite a bit of stuff on the backup that I need...
Is there a place where I can view the password?
i.e. like I could for credit cards / online passwords?
Submitted: 2 years ago.
Category: Mac
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. The only place to look for the backup password ***** ***** Access. Did you check Keychain Access ? Also did you try your iCloud or Apple ID password ?