How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike the Mac Medic is online now

My iPad has just been updated and I am being asked to enter

Customer Question

My iPad has just been updated and I am being asked to enter the ID and Password ***** appear to have used when setting up Find my IPhone.
I do not own an IPhone but apparently I seem to have set up iCloud using the same ID and Password.
I cannot use my iPad now because I do not remember the necessary details to activate it.
Can you help ?
Submitted: 1 year ago.
Category: Mac
Expert:  IT Miro replied 1 year ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described.In case you forgot both the Apple ID (e-mail address) and password, there is a way to recover it.Please type your first name, last name and e-mail address you think you used for setting up an Apple account. If you use several e-mail addresses, and don't know which one you might have used for Apple account, type them all here and I will check if I can find the right one.Thanks,IT Miro
Expert:  IT Miro replied 1 year ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro