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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 37463
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Can't activate I phone after update. forgotten original e mail

Customer Question

can't activate I phone after update. forgotten original e mail and password *****
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is it showing part of an email address on your iPhone? If yes, do you recognize that email address?Do you currently have access to that email address on a computer or on another device?Please reply at the box below. Thank you.
Expert:  Viet - Mac Tech replied 1 year ago.
Please click on the Apple website below:https://iforgot.apple.com/, then there, enter your email address, then click on Continue at the bottom, and follow the instructions there in order to reset your Apple password, then check.; Try each of your email addresses as needed.- If that does not work, please click on the website below:http://getsupport.apple.com/, then there, select the option Apple ID, then option Lost Apple ID Password, then there, you can schedule a support phone call.- If there is still any issue, please let me know the exact email address (or part of the email address) currently showing on your iPhone. (You may need to connect your iPhone to a computer, then open the iTunes program http://www.apple.com/itunes/download/ on the computer to check.)When you are available, please type at the box below to continue. Thank you.