How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike the Mac Medic is online now

Mike, I'm an oldie with big caring responsibilities Thus concentration is disturbe

Customer Question

Hi mike, I'm an oldie with big caring responsibilities Thus concentration is disturbed.Please help to get back an internet connection since upgrading iMac to ElCapitan.
Also Previous mail floats across the screen continuously in large numbers at a time.
Look forward to your help bearing in mind that my email is kaputt. Thanks
***@******.***,uk
Submitted: 1 year ago.
Category: Mac
Expert:  Mike the Mac Medic replied 1 year ago.
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:The exact system Version (listed right under Mac OS X)ProcessorMemory