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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14360
Experience:  Several years of supporting Mac systems.
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Our I pad is showing a plug in and charge symbol and connect

Customer Question

Hi our I pad is showing a plug in and charge symbol and connect to I tunes unfortunately we do not have any other computer what can we do we have over 2500 photos on the I pad so r a bit nervous about losing them have tried holding down both buttons no help
Sandra
Submitted: 7 months ago.
Category: Mac
Expert:  Jason Jones replied 7 months ago.
Hello, Do you have any computer at all that you can use? - Jason
Customer: replied 7 months ago.
No sorry
Expert:  Jason Jones replied 7 months ago.
In that case, you will need to either bring it into an Apple Store so that they can first backup your data and then restore the Operating System to the iPad or you will have to use a friend's computer. If you wish to use a friend's computer, you and I can continue working on this problem later, when you have access to the computer.

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