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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 38161
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have an I Pad. I have a Find My Phone app which I have never

Customer Question

I have an I Pad. I have a Find My Phone app which I have never fully come to grips with and which I have unintentionally pressed. My I Pad now needs to reactivate and I have tried every Apple Password ***** can remember, and there have been a few, without any joy. Where do we go from here?
Douglas Thorpe
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hi,I'm sorry about the issue. You just need to know your exact Apple password (it is case-sensitive.) Please try the following:- Click on the Apple website below:, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple password.Please reply at the box below to continue. Thank you,
Expert:  Viet - Mac Tech replied 1 year ago.
If that does not work, please click on the website below:, then there, click on the option Apple ID, then option Forgot Apple ID Password. Then there, you can schedule a support phone call.- If there is still any issue, please let me know the exact email address (or part of the email address), if any, currently showing on your iPad. Also, please let me know if you also have a Windows XP, Vista, or 7 or 8 or 10, or Mac computer.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.