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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8869
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to update the details you want but this site won't

Resolved Question:

I am trying to update the details you want but this site won't let me
Submitted: 10 months ago.
Category: Mac
Expert:  Mike the Mac Medic replied 10 months ago.
Please explain the problem.
Customer: replied 10 months ago.
All I want is a simple answer to a simple question. How do I get gmail to accept my correctly input password. Answer in English please
Expert:  Mike the Mac Medic replied 10 months ago.
Just click on the link below then enter your email address and then password:https://accounts.google.com/ServiceLogin?service=mail&continue=https://mail.google.com/mail/#identifier If that doesn't work then your password ***** ***** I can remote connect and help you with that.
Customer: replied 10 months ago.
The response I got was my password ***** changed 4 hours ago, When I click i didn't change it it tells me my web browser needs updating and offers me four choices
Expert:  Mike the Mac Medic replied 10 months ago.
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information: • The exact system Version (listed right under OS X ??) • Processor • Memory
Customer: replied 10 months ago.
10.5.8
2.4GHz IntelCore2DUO
2 GB1067MHz DDR3
Expert:  Mike the Mac Medic replied 10 months ago.
You will need to upgrade to at least Snow Leopard (10.6) to get a web browser that will work with gmail you can buy the disk here:http://www.apple.com/shop/product/MC573Z/A/mac-os-x-106-snow-leopard Afterwords you may be able ton upgrade further for free to El Capitan 10.11, just go to the App Store under the Apple Logo
Customer: replied 10 months ago.
What is Snow Leopard? Whywas my current web browser working with gmail?
Expert:  Mike the Mac Medic replied 10 months ago.
It "was" working that is the key.... Many sites will not work with a system that old
Expert:  Mike the Mac Medic replied 10 months ago.
Snow Leopard is the next system up from yours... you are at 10.5.8... Snow Leopard is 10.6
Customer: replied 10 months ago.
Is the disc physical if so how long delivery and how much?
Expert:  Mike the Mac Medic replied 10 months ago.
Yes just click on the link everything is there:http://www.apple.com/shop/product/MC573Z/A/mac-os-x-106-snow-leopard
Customer: replied 10 months ago.
How much?
Expert:  Mike the Mac Medic replied 10 months ago.
It says on that page did you click on it? $19.99
Customer: replied 10 months ago.
No, that converts to GB pounds?
Expert:  Mike the Mac Medic replied 10 months ago.
I have no idea you just have to buy it
Expert:  Mike the Mac Medic replied 10 months ago.
Here you go: http://www.apple.com/uk/shop/product/MC573Z/A/mac-os-x-106-snow-leopard£14.99
Customer: replied 10 months ago.
Can I come back to this?
Expert:  Mike the Mac Medic replied 10 months ago.
Yes. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8869
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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