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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 39403
Experience:  Apple Computers Specialist
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I can log onto iTunes etc with my Apple Id and password But

Customer Question

Hello, I can log onto iTunes etc with my Apple Id***@******.*** and password ***** my iCloud id seems to be***@******.*** and my Apple password ***** not work? Can you help please
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome David

It looks like you have made two accounts.

The one with the issue is***@******.***

Can you use my link below and try to reset the password ***** it please

https://iforgot.apple.com/password/verify/appleid#!&section=password

Once done, use this new password ***** sign in

Let me know please how you go.