How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 39487
Experience:  Apple Computers Specialist
32989067
Type Your Mac Question Here...
Richard is online now

Morning, & I'm in Sheffield, UK. Sadly I've gone & forgotten

Customer Question

Morning, my name is***** & I'm in Sheffield, UK. Sadly I've gone & forgotten my iPhone istore details. I have an iCloud a/c etc since the days of my iPhone 4s. Now I have a iPhone 6 64G and for ages I haven't been able to update my apps I have 79 updates Durand need to renew them. I've changed the password ***** the email account I registered the phone under but it must have a different password ***** the phone. I don't know what's been stored on the phone.
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

Let me know the results please.