I'm sorry about the issue. Is this a new iPad? Or was it working fine previously?
Is it asking for the (4-digit or 6-digit) passcode? Or is it asking for the Apple ID account password?
Please reply at the box below. Thank you,
Thank you. Is it asking for the passcode or Apple ID password?
Do you also have a windows xp, vista, or 7 or 8 or 10 or mac computer?
Thank you. Please try the following fix:
; Note: The steps must be done correctly; you may have to try a couple of times.
- If needed, please watch video instructions at the website below:
http://www.youtube.com/watch?v=x6FSHAp6fvkPlease reply at the box below to continue. Thank you,
How is it going? Do you still need help with your iPad and/or with anything else?
- If you'd like to, I can also connect remotely to your computer and fix your iPad directly through your computer for you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
You're welcome. Great. If you need help with anything else, please come back any time. Thank you for the update.