You can reset your Apple ID password.
Click here: https://iforgot.apple.com/password/verify/appleid
Follow the prompts to reset your password
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.