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Josh
Josh, Mac Support
Category: Mac
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Experience:  Expert for over 10 years
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I have set my incoming emails to 'Push' but does not update

Resolved Question:

i have set my incoming emails to 'Push' but does not update my inbox unless I open the email app
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.

Hi David,

Go into Settings then Mail,Contacts,Calendar

Click on Fetch New Data

Make sure Push is turned on (showing green)

Select your email account listed and make sure it says PUSH as well.

Customer: replied 1 year ago.
I have done all that and it makes no difference
Expert:  Josh replied 1 year ago.

What email provider are you trying to check?

Customer: replied 1 year ago.
BT
Expert:  Josh replied 1 year ago.

David,

Please do not give negative ratings while we work on the issue. I am trying to replicate the issue that you are having on my end

Customer: replied 1 year ago.
Soory , didnt mean to do that,
Expert:  Josh replied 1 year ago.

Try this...

Log into the webmail on your computer here: http://mail.yahoo.com

Move all of your inbox emails into another folder

Open your iPhone inbox now and the emails should disappear

Move the emails back into your Inbox on your computer and the emails should download again on your iPhone.

Check to see if the Push works now.

Customer: replied 1 year ago.
the emails returned on my phone but only after i re-opened the mail app
Expert:  Josh replied 1 year ago.

Has it ever worked with your phone?

Customer: replied 1 year ago.
up till 2 days ago. I contacted BT and they said it was a phone issue, I don't know if that is correct or not
Expert:  Josh replied 1 year ago.

Let's try this...

Delete the Yahoo account out of your phone

Go into Settings then iCloud and sign out

Restart your phone

Go back into Settings then iCloud and sign back in

Add your email account again

Go back into the notifications and make sure it is set to Push

Send yourself an email to see if it is pushed

Customer: replied 1 year ago.
Sorry for delay . yes that seemed to work
Expert:  Josh replied 1 year ago.

Awesome!

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Josh and 5 other Mac Specialists are ready to help you
Customer: replied 1 year ago.
No problem, Thanks for your patience and help!