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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21028
Experience:  Expert for over 10 years
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I forget my password and I tried several time to open my

Customer Question

I forget my password ***** I tried several time to open my phone now my phone is disable I need help
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 year ago.
  1. From a computer, go to icloud.com/find.
  2. If prompted, sign in with your Apple ID.
  3. Click All Devices at the top of your browser window.
  4. Select the device you want to erase.
  5. Click Erase [device] to erase your device and its passcode.
  6. Now you can either restore from a backup or set up as new.

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