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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My i phone 5 says apple ID locked Assistant: Thank you. Can

Customer Question

my i phone 5 says apple ID locked
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: screen asks for apple id & password when submitted incorrect apple id
Submitted: 8 months ago.
Category: Mac
Expert:  JamesI replied 8 months ago.

Good evening, my name is ***** ***** I will assist with your query today

Expert:  JamesI replied 8 months ago.

It sounds as though the AppleID account has become locked, the best thing to do is go to a computer and check you can login to your Apple ID.

To do this please goto https://appleid.apple.com/

Please let me know if you have issues logging in.