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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Unable to open my I Pad, fotgot Apple ID password.

Customer Question

Unable to open my I Pad, fotgot Apple ID password.
Submitted: 8 months ago.
Category: Mac
Expert:  Ashik replied 8 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Apple ID/iCloud ID would be your email address you registered with your device.

If you don't remember your Apple ID, then you can find it from

here --> https://iforgot.apple.com/password/verify/appleid#!&section=appleid

If you don't remember the password, then you have to reset the password. You can reset it from here (go to this website from your computer) --> https://iforgot.apple.com/

Go to the above website. Use the "Get an Email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID. It would be your email registered with Apple, like Gmail, Yahoo etc. Open your email and you will see the email from Apple. Open it and follow the instructions to reset the password.

If that didn't work, then go to this site again --> https://iforgot.apple.com/

This time use the "Answer Security Questions" and answer the security questions there to reset your password. Then use that password ***** activate your iPad.

Please let me know if that didn't work, so I will continue to help you.

Note : this is not my final answer. If my solutions didn't work, please don't rate me bad or poor or ok. Instead please reply back to me and I will continue to help you until we fix the problem or until you are satisfied.

I strive to provide Excellent service or 5 star rating. If you feel you've received anything less, please don't rate anything. Instead, please let me know and I will try my best to help you until you are fully satisfied.