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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My MacBook Pro seems to be infected by a virus. I have no

Customer Question

My MacBook Pro seems to be infected by a virus. I have no control over the cursor. Documents become jumbled or disappear when I try to work on Word docs. I cant get into my Aol emails as the address is partially dropped so the message comes up, wrong address.
Submitted: 3 months ago.
Category: Mac
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

Can I connect to your computer to fix any issues?